1. How long will it take to receive my order?
Please reference the banner at the top of the home page for our current order processing time. Since we are a small company (just the two of us), this processing time is liable to change depending on order volume. We apologize for any inconvenience this creates, and we appreciate your patience.
Perfume oils ship via USPS First Class or Priority, depending on weight. Alcohol-based perfumes ship via UPS Ground. After an order is shipped, you can expect to receive it within 2-5 business days with Priority, and 2-9 days with Ground if you are a US customer. Please note that during the holidays, shipping times may increase. We will always email you a tracking number, although it may take a full business day for your tracking information to become visible.
International orders ship via USPS First Class or Priority and shipping times will vary based on the country you are ordering from. Since alcohol cannot be mailed internationally, we replace the perfumers alcohol in our Eau de Parfum with IPM (Isopropyl Myristate) for our international customers. This will not affect use.
2. Can I change my order after I have placed it? Can I combine two or more orders?
Please review your order carefully before you place it because we can't always alter it after you do so. This means that if you need to add onto your order, you will need to place a second order. However, if you would like to swap out a different scent in the same size/for the same price, please notify us and we will try our best to accommodate.
We will try to combine orders if we catch them before the first package is sent out, refunding shipping where applicable.
3. Can I cancel my order?
If you need to cancel your order, please notify us ASAP. We will be able to cancel it as long as it hasn't already been prepared for shipment.
4. What is your return policy?
For hygienic reasons, we are unable to accept returns. All sales are considered final. Taste in perfume is subjective, and we recommend purchasing our 1/2 dram (1.85 ml) perfume oil sample size or our 3.3 ml EDP sample size to try a scent.
5. I have had reactions to perfume in the past. Should I order your products?
Although we take every safety precaution when crafting our perfume, we cannot guarantee that our fragrances will not cause irritation. We recommend that you discontinue use of any product immediately if it irritates your skin or causes an allergic reaction.
6. What is in your perfumes?
Our perfumes oils contain fractionated coconut oil and a combination of premium natural and synthetic fragrance components.
Our eau de parfums are at extrait strength and are made with 200 proof denatured perfumers alcohol (unless you are an international customer, then IPM [Isopropyl Myristate] is used) and a combination of premium natural and synthetic fragrance components.
7. Do you test on animals?
We do not test on animals nor do we buy from suppliers that do. We strive to use high quality, ethically sourced ingredients.
8. Are your perfumes vegan?
All of our perfumes are vegan unless we indicate otherwise in the product description. If they are not vegan, it is because they contain a butter note.