Refund/Return Policy

For hygienic reasons, we are unable to accept returns. All sales are considered final.

Since preference in perfume is subjective, and we recommend purchasing our 1.5 ml sample size (available individually or in sample packs) to try a scent.

Incorrect Shipping Addresses and Undeliverable Packages

Please double-check your shipping address at checkout. If you need to edit your shipping address after you place your order, you can do so from the order confirmation email, or please email us as soon as possible before it ships. We are not responsible for delivery failures caused by incorrect or incomplete addresses provided by the buyer. 

If a package is returned to us due to an address error, you will be notified and given the option of either receiving a refund for your order, minus the shipping fee (the original shipping fee is non-refundable), or having your package resent. You will be responsible for paying an additional shipping charge before we dispatch the order a second time.

For international customers, please be aware that your local postal service or customs office may hold your package for pickup if they are unable to deliver it to you after one attempt or if customs fees or country-specific taxes are due. It is the buyer's responsibility to be aware of any customs fees and duties and to collect your package before the carrier's specified deadline. If a package is returned to us because it was unclaimed or refused, you will be offered the option of either receiving an order refund minus the original shipping fee or having your package resent after you pay an additional shipping charge.

Please know that your country’s postal service will most likely have the most up to date information after it clears customs, and you can simply paste the tracking number we provide you into the search function on their website. From there, you can usually pay any duties and arrange pickup.